Legal
Terms and Conditions
Last updated
1. Privacy Policy
These terms are between the subscribing company and Synkd.Ai AS, org. nr. 935 805 988, Sørumsgata 1 A, 2000 Lillestrøm, Norway. How we handle personal data is in our Privacy Policy.
2. Data use & insights
2.1 Anonymised and aggregated data use
Synkd may use data in anonymised and aggregated form to:
- develop statistics, analytics and insight products
- offer benchmarking and industry intelligence
- create commercial data services
All allowed under GDPR because data cannot identify individuals or customers.
Synkd does not train AI or machine-learning models. Data from email accounts connected to Synkd (Google and Microsoft) is used only to provide the features described in the Privacy Policy, and never for the purposes above.
2.2 Data ownership
- Customers own their raw operational data
- Synkd owns anonymised datasets, insights, derived analytics and algorithms
This enables future data-driven revenue streams.
2.3 Restrictions
Synkd will never use identifiable end-customer data for our own commercial purposes.
All internal use is strictly anonymised and aggregated.
3. Terms of Use
3.1 Scope
Applies to the subscribing company and its authorised users.
3.2 Licence
- Non-exclusive, non-transferable licence while subscription is active
- Synkd owns all IP, code and design
- Customer owns their raw data
3.3 Customer responsibilities
The customer is responsible for:
- lawful data input
- proper use of the platform by its users
- correct management of accounts and access
3.4 Synkd responsibilities
Synkd is responsible for service delivery, data security and GDPR compliance.
3.5 Updates & availability
- Continuous updates and improvements
- High availability but no absolute guarantee
- Material changes notified with reasonable notice
3.6 Limitation of liability
Synkd is not liable for any direct or indirect losses arising from the use of the service, including – but not limited to – loss of revenue, delayed jobs, scheduling errors, missed appointments, data loss, or any other economic consequences.
Synkd’s total liability, regardless of cause, is limited to the amount paid by the customer for the service during the three months prior to the event giving rise to the claim.
Synkd is not liable for losses caused by factors outside our control, including third-party failures, network issues, or user errors.
3.7 Governing law
- Norwegian law applies
- Disputes resolved through dialogue, otherwise Oslo courts unless arbitration agreed
Questions? Email us at [email protected]. See also our Privacy Policy.